All public prices are inclusive of VAT and do not include any taxes, duties and taxes applicable in the country of destination of the products and / or services where this is different from Italy. These costs, which differ from country to country, are charged to the customer, who is responsible for verifying the amount with the competent customs authorities.
The site is updated several times a day.
The shipment will always be accounted for with a regular accompanying receipt.
The cost of each shipment must be added to the price of the product, calculated based on the weight of the shipment, with free shipping for orders over € 41 for Italy.
The cost of each shipment must be added to the price of the product, calculated based on the weight of the shipment, with free shipping for orders over 500 euros for Europe.
The total amount due for the selected products and / or services will be clearly indicated and communicated to the Customer, before the conclusion of the Sales Agreement.
The prices shown on the site are subject to possible variations and / or modifications by Tenuta La Macchia without any obligation to notify the Customer. The prices in force at the time of receipt of the Order will apply to the Sales Contracts concluded before the publication of the aforementioned changes, but still in progress.
The published prices of the products may vary for different vintages and formats.
These General Conditions are governed by Italian law as well as each Contract of Sale and subject to Italian jurisdiction.

Defective merchandise / damaged shipment
In the case of defective goods:
- the same can be returned to Tenuta La Macchia within 10 days of delivery.
The shipping and packaging costs for returning the shipment are charged to the customer.
Defective goods will be returned or refunded (in case they are out of stock) by Tenuta La Macchia.

In case of damaged shipment:
if you receive packages from Tenuta La Macchia visibly damaged by the courier, (broken packaging or visibly stained by wine leaking from any broken bottles) you can do as follows:
- if there are several packages, reject the damaged package to the sender by signing the courier's bill "With Reserve". We will then take care of the return of the damaged package and send it back to you.
- if instead it is a single package shipment, reject the shipment to the sender and as before we would take care of the return and restoration of the shipment.
In case of exhaustion of the broken product, you will be contacted for a possible replacement if you do not find any replacement product in our catalog, Tenuta La Macchia will return the sums paid to you.
Any shipping costs for the return of the damaged package to the sender and return of the new one are completely at our expense.

Information on the right of withdrawal
Purchases on the website www.tenutalamacchia.com are subject to the provisions of Legislative Decree 206/05, which guarantees you the right to withdraw from the purchase contract for any reason.

Conditions of the right of withdrawal
The purchased good must be substantially intact.
The right of withdrawal is reserved only to natural persons, thus excluding purchases made by resellers or by subjects who in any way purchase for resale to third parties.
Shipping costs will be charged to the customer.
Upon arrival at the warehouse, the goods will be examined to assess any damage or tampering (the substantial integrity of the returned goods is an essential condition for exercising the right of withdrawal) therefore we recommend the utmost attention in preparing the package, for example using the original packaging.
To exercise this right you must send us a communication to that effect within 10 days from the date of receipt of the ordered goods and send us the goods within a further 15 days.

Procedure to be followed
Send an e-mail to info@tenutalamacchia.com containing the declaration of wanting to exercise the right of withdrawal, indicating all the requested data:
Order number and order date
Invoice number
Which products must be subject to withdrawal (identifying them with the article code)
Your bank details (IBAN code)
Then you must wait for our communication authorizing the return.
Upon receipt of this communication, you must return the goods in question within a further 15 days to:

Tenuta la Macchia agricultural company
Locality Casagiustri, 3 56040 Montescudaio (PI)
Tel (+39) 3381258469 - Email: info@tenutalamacchia.com
VAT number 02069010508

Refund times
Tenuta La Macchia undertakes to reimburse the customer within 14 working days of receipt of the goods by crediting the customer with the amount corresponding to the value of the goods resulting from the invoice. The aforementioned amount does not include shipping costs. This in accordance with art. 5, paragraph 6, Legislative Decree n. 185 of 22/05/1999.