{"id":1247,"date":"2020-04-09T12:01:10","date_gmt":"2020-04-09T10:01:10","guid":{"rendered":"https:\/\/www.tenutalamacchia.com\/?page_id=1247"},"modified":"2020-04-09T12:01:10","modified_gmt":"2020-04-09T10:01:10","slug":"termini-e-condizioni","status":"publish","type":"page","link":"https:\/\/www.tenutalamacchia.com\/en\/termini-e-condizioni\/","title":{"rendered":"Termini e condizioni"},"content":{"rendered":"<p>All public prices are inclusive of VAT and do not include any taxes, duties and taxes applicable in the country of destination of the products and \/ or services where this is different from Italy. These costs, which differ from country to country, are charged to the customer, who is responsible for verifying the amount with the competent customs authorities.<br \/>\nThe site is updated several times a day.<br \/>\nThe shipment will always be accounted for with a regular accompanying receipt.<br \/>\nThe cost of each shipment must be added to the price of the product, calculated based on the weight of the shipment, with free shipping for orders over \u20ac 41 for Italy.<br \/>\nThe cost of each shipment must be added to the price of the product, calculated based on the weight of the shipment, with free shipping for orders over 500 euros for Europe.<br \/>\nThe total amount due for the selected products and \/ or services will be clearly indicated and communicated to the Customer, before the conclusion of the Sales Agreement.<br \/>\nThe prices shown on the site are subject to possible variations and \/ or modifications by Tenuta La Macchia without any obligation to notify the Customer. The prices in force at the time of receipt of the Order will apply to the Sales Contracts concluded before the publication of the aforementioned changes, but still in progress.<br \/>\nThe published prices of the products may vary for different vintages and formats.<br \/>\nThese General Conditions are governed by Italian law as well as each Contract of Sale and subject to Italian jurisdiction.<\/p>\n<p><strong>Defective merchandise \/ damaged shipment<\/strong><br \/>\nIn the case of defective goods:<br \/>\n- the same can be returned to Tenuta La Macchia within 10 days of delivery.<br \/>\nThe shipping and packaging costs for returning the shipment are charged to the customer.<br \/>\nDefective goods will be returned or refunded (in case they are out of stock) by Tenuta La Macchia.<\/p>\n<p><em>In case of damaged shipment:<\/em><br \/>\nif you receive packages from Tenuta La Macchia visibly damaged by the courier, (broken packaging or visibly stained by wine leaking from any broken bottles) you can do as follows:<br \/>\n- if there are several packages, reject the damaged package to the sender by signing the courier&#039;s bill &quot;With Reserve&quot;. We will then take care of the return of the damaged package and send it back to you.<br \/>\n- if instead it is a single package shipment, reject the shipment to the sender and as before we would take care of the return and restoration of the shipment.<br \/>\nIn case of exhaustion of the broken product, you will be contacted for a possible replacement if you do not find any replacement product in our catalog, Tenuta La Macchia will return the sums paid to you.<br \/>\nAny shipping costs for the return of the damaged package to the sender and return of the new one are completely at our expense.<\/p>\n<p><strong>Information on the right of withdrawal<\/strong><br \/>\nPurchases on the website www.tenutalamacchia.com are subject to the provisions of Legislative Decree 206\/05, which guarantees you the right to withdraw from the purchase contract for any reason.<\/p>\n<p><em>Conditions of the right of withdrawal<\/em><br \/>\nThe purchased good must be substantially intact.<br \/>\nThe right of withdrawal is reserved only to natural persons, thus excluding purchases made by resellers or by subjects who in any way purchase for resale to third parties.<br \/>\nShipping costs will be charged to the customer.<br \/>\nUpon arrival at the warehouse, the goods will be examined to assess any damage or tampering (the substantial integrity of the returned goods is an essential condition for exercising the right of withdrawal) therefore we recommend the utmost attention in preparing the package, for example using the original packaging.<br \/>\nTo exercise this right you must send us a communication to that effect within 10 days from the date of receipt of the ordered goods and send us the goods within a further 15 days.<\/p>\n<p><em>Procedure to be followed<\/em><br \/>\nSend an e-mail to info@tenutalamacchia.com containing the declaration of wanting to exercise the right of withdrawal, indicating all the requested data:<br \/>\nOrder number and order date<br \/>\nInvoice number<br \/>\nWhich products must be subject to withdrawal (identifying them with the article code)<br \/>\nYour bank details (IBAN code)<br \/>\nThen you must wait for our communication authorizing the return.<br \/>\nUpon receipt of this communication, you must return the goods in question within a further 15 days to:<\/p>\n<p>Tenuta la Macchia agricultural company<br \/>\nLocality Casagiustri, 3 56040 Montescudaio (PI)<br \/>\nTel (+39) 3381258469 - Email: info@tenutalamacchia.com<br \/>\nVAT number 02069010508<\/p>\n<p><em>Refund times<\/em><br \/>\nTenuta La Macchia undertakes to reimburse the customer within 14 working days of receipt of the goods by crediting the customer with the amount corresponding to the value of the goods resulting from the invoice. The aforementioned amount does not include shipping costs. This in accordance with art. 5, paragraph 6, Legislative Decree n. 185 of 22\/05\/1999.<\/p>","protected":false},"excerpt":{"rendered":"<p>Tutti i prezzi al pubblico sono inclusi di IVA e non includono eventuali tasse, dazi ed imposte applicabili nel Paese di destinazione dei prodotti e\/o servizi ove questo sia diverso dall\u2019Italia. Tali costi, diversi da paese a paese, sono a carico del Cliente, al quale spetta l\u2019onere di verificarne l\u2019ammontare presso le competenti autorit\u00e0 doganali.&hellip;<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1247","page","type-page","status-publish","hentry","description-off"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"Tenuta La Macchia","author_link":"https:\/\/www.tenutalamacchia.com\/en\/author\/lamacchia\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"Tutti i prezzi al pubblico sono inclusi di IVA e non includono eventuali tasse, dazi ed imposte applicabili nel Paese di destinazione dei prodotti e\/o servizi ove questo sia diverso dall\u2019Italia. Tali costi, diversi da paese a paese, sono a carico del Cliente, al quale spetta l\u2019onere di verificarne l\u2019ammontare presso le competenti autorit\u00e0 doganali.&hellip;","_links":{"self":[{"href":"https:\/\/www.tenutalamacchia.com\/en\/wp-json\/wp\/v2\/pages\/1247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tenutalamacchia.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tenutalamacchia.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tenutalamacchia.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tenutalamacchia.com\/en\/wp-json\/wp\/v2\/comments?post=1247"}],"version-history":[{"count":0,"href":"https:\/\/www.tenutalamacchia.com\/en\/wp-json\/wp\/v2\/pages\/1247\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.tenutalamacchia.com\/en\/wp-json\/wp\/v2\/media?parent=1247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}